900 ph Privacy Policy

This Privacy Policy applies to all players and visitors who access the 900 ph platform, including our website and any related services available to users in the Philippines. It describes the types of personal information we collect, the purposes for which we use that information, and the circumstances under which we may share it with third parties. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We are committed to handling your personal data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, you are welcome to reach out to us using the contact details provided at the end of this page. We review and update this policy periodically to reflect changes in our practices or legal requirements, so we encourage you to check back from time to time.

When you register for an account on 900 ph, we collect personal information that is necessary to set up and manage your account, including your full name, date of birth, email address, and contact number. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During the identity verification process, we may request a copy of a government-issued ID or other supporting documents to confirm your identity and comply with our legal obligations. When you use our platform, we automatically collect certain technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We do not collect sensitive personal information beyond what is strictly necessary for account operation, identity verification, and regulatory compliance. All information collected is stored securely and accessed only by authorised personnel who need it to perform their duties.

The personal information we collect is used primarily to operate your account, process transactions, and deliver the gaming services available on the 900 ph platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited promotional messages without your consent. Your transaction data is used to process deposits and withdrawals accurately and to maintain a complete record of your account activity for audit and compliance purposes. Technical data collected during your sessions helps us detect and prevent fraudulent activity, protect account security, and troubleshoot any platform issues you may encounter. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience for players across the Philippines. We will never use your personal information for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.

900 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In certain circumstances, we may be required by law or by a regulatory authority to disclose your personal information, and we will comply with such requirements while taking reasonable steps to notify you where permitted. If 900 ph undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, and you will be notified in advance of any such change. We do not share your data with other gaming platforms, advertisers, or data brokers under any circumstances. Any third party that receives your data is required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Account access is protected by password authentication, and we strongly encourage all players to use a strong, unique password and to keep their login credentials confidential. Sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transit. Our systems are monitored continuously for suspicious activity, and our security team responds promptly to any identified threats or vulnerabilities. We retain your personal data only for as long as it is necessary to fulfil the purposes described in this policy or as required by applicable law, after which it is securely deleted or anonymised. While we work hard to protect your information, no online platform can guarantee absolute security, and we encourage you to take your own precautions such as logging out after each session and keeping your device software up to date.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected and there is no legal obligation requiring us to retain it. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the email address provided below, and we will respond to your request within a reasonable timeframe. We are committed to making this process as straightforward as possible for all our players.

The 900 ph platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly during your visit. Session cookies are temporary and are deleted automatically when you close your browser, while persistent cookies may remain on your device for a set period to help us recognise you on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the platform. By continuing to use the 900 ph platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. If you have questions about specific cookies used on our platform, please contact us at the email address below.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 900 ph handles your personal information, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we aim to respond to all privacy-related enquiries within five business days. For general questions about how the platform works, our FAQ page covers a wide range of topics and may have the answer you are looking for. If your concern relates to your account, transactions, or responsible gaming tools, you can also find relevant information on the Withdrawal and Responsible Gaming pages. We value your trust and are committed to addressing any privacy concerns promptly and transparently.